Hannover is a specialist provider of group life and group income protection insurance to employers, superannuation funds, industry funds and master trusts in Australia.
Hannover has a proud history of being an industry leader in the provision of group risk insurance and remains at the forefront of developments in this sector. As one of the longest standing group risk insurers in the Australian market, Hannover understands the value of long term partnerships, sustainability and delivering the highest level of customer satisfaction.
2010 super review – group insurer of the year – service level award
At the November 2010 ASFA Conference, Hannover was honoured to be named as the winner of the prestigious Super Review Group Insurer Service Level Award 2010.
The highest number of customers surveyed rated Hannover’s customer service and claims handling as excellent in comparison to other insurers. Hannover was also rated highly for product design and pricing.
While it is great to be recognised by the industry, the real measure of Hannover’s success continues to be a dedication to meeting customer needs and providing superior products and service.
Financial strength & security
During challenging and uncertain economic times it is paramount that the insurer you select has the ability to continually pay claims. By selecting Hannover, you have the confidence in knowing that we have a long term commitment to the Australian life insurance market, we are financially strong and we have the resources and capital reserves to meet present and future claims.
The life insurance business owned by Hannover has been operating in Australia since 1958 and at 31 December 2013 our total annual in-force premium was approximately $901 million.
Hannover is a wholly-owned subsidiary of Hannover Re, one of the world’s leading global life reinsurance groups. Hannover Re transacts all lines of non-life and life & health reinsurance with around 2,400 staff. At 31 December 2013, Hannover Re had total assets of $82.9 billion and gross annual premium income of $21.2 billion.
Hannover and Hannover Re both enjoy a Standard & Poor’s financial strength rating of AA- (very strong). In addition, A.M Best has awarded Hannover Re with a financial strength rating of A+ (superior).