Career Opportunities

Would you like to work at Coverforce?

We are currently looking to fill the following positions:

To apply for a position that is listed on this page, simply email your resume and cover letter to careers@coverforce.com.au and quote the reference number listed (if applicable).

Corporate Services Officer - Builders Warranty

Full Time Permanent
Sydney - Barangaroo

We are seeking a strong candidate to join our Builders Warranty team. You will need excellent attention to detail, sound computer skills and the ability to communicate clearly with customers.

Our builders warranty service team manages NSW Home Building Compensation Fund (HBCF) for our construction clients across NSW. The main focus of the role is to work directly with our clients to manage their eligibility requirements and incoming project applications as well as any other related queries.

Duties

New client onboarding duties
Managing HBCF eligibilities
Processing HBCF project applications
Triage client enquiries in a prompt and professional manner
Maintain client files in a paperless office environment
Creating and managing of invoices and debtors
Communication of requirements and outcomes with clients and stakeholders
General stakeholder communication
Analyse business processes and promote process improvement

Essential Skills and Experience

Preferably (but not essential) 2 years in a finance, administrative or insurance related role
Specific NSW Builders Warranty Insurance experience would be highly regarded
Ability to interpret and analyse financial statements
Effective negotiation skills
Ability to liaise with different stakeholders
Excellent communication skills
Superior time management and ability to prioritise competing priorities
Recognise the benefit of providing excellent customer service
Experience in working in a high volume and fast-paced environment
Desire to learn and be flexible to business change
Proven experience in business improvement
Proven ability to work effectively in a team

To apply for this position please send through your resume to careers@coverforce.com.au, including reference CS022020 in the subject line.

Claims Executive - General Insurance

Full Time Permanent
Perth

We are currently seeking a qualified Claims Executive (General) to join our fast growing claims team in Perth.

Experience in managing home, motor, property, marine cargo, travel as well as experience in Professional Indemnity and Public Liability claims would be beneficial.

Duties

Managing your own claims portfolio
Maintaining claims notes and files
Receiving and reviewing insurance claims
Lodgement of claims and related documents with insurers
Responding to claims enquiries and liaising with multiple parties as required
Communication of requirements and outcomes with clients and stakeholders
General stakeholder communication

Skills and Experience

Preferably 2 years in an insurance claims or insurance related role, you will have a full understanding of the claims process
Bonus if you are experienced in any of these classes (strata, property, business pack, marine logistics, liability and construction insurance)
Excellent communication skills and a confident disposition when dealing with people, often in difficult circumstances and confidential matters that require diplomatic management
Salary will vary depending on experience and benchmarked against the rest of the team

Please note - The claims team is a very fast paced environment and there is a high workload volume. If you are not good at working under pressure, this role will most likely not be suitable for you.

To apply for this position, please send through your resume to careers@coverforce.com.au.

Claims Executive - General Insurance

Full Time Permanent
Sydney - Barangaroo

We are currently seeking a qualified Claims Executive (General) to join our fast growing claims team in Perth.

Experience in managing home, motor, property, marine cargo, travel as well as experience in Professional Indemnity and Public Liability claims would be beneficial.

Duties

Managing your own claims portfolio
Maintaining claims notes and files
Receiving and reviewing insurance claims
Lodgement of claims and related documents with insurers
Responding to claims enquiries and liaising with multiple parties as required
Communication of requirements and outcomes with clients and stakeholders
General stakeholder communication

Skills and Experience

Preferably 2 years in an insurance claims or insurance related role, you will have a full understanding of the claims process
Bonus if you are experienced in any of these classes (strata, property, business pack, marine logistics, liability and construction insurance)
Excellent communication skills and a confident disposition when dealing with people, often in difficult circumstances and confidential matters that require diplomatic management
Salary will vary depending on experience and benchmarked against the rest of the team

To apply for this position, please send through your resume to careers@coverforce.com.au.

Senior Claims Executive

Full Time Permanent
Sydney - Barangaroo

We are currently seeking a qualified Senior Claims Executive to join our fast growing claims team in Sydney.

Experience in Professional Indemnity and Public Liability insurance claims as well as experience managing home, motor, property, marine cargo, and travel claims.

Duties

Interpret the PI and PL policy wordings to ensure accurate application by the insurers
Overseeing insurers handling of complex claims from start to finish while keeping the client informed along the way
Building departmental capabilities by mentoring and training more junior team members as you will act as an SME
Prepare adhoc claims reports to present to brokers and clients
Support new and expended business endeavours through provisions of claim review and active participation in departmental meetings
Communication with various third parties (solicitors, loss adjustors, brokers and barristers) on behalf of clients

Skills and Experience

2+ years in PI and PL claims with specific ANZIIF qualification desirable
Ability to communicate effectively at all levels - strong influencing and communication skills; willing to handle all types of claims (with experience in the past for this) (house and motor claims will be included when necessary)
Organisational skills
High level of client service
Completed law degree or relevant degree (some legal experience preferred but not essential)
Salary will vary depending on experience benchmarked against the rest of the team

To apply for this position, please send through your resume to careers@coverforce.com.au.