Career Opportunities


Current Roles Available

Would you like to work at Coverforce? We are currently looking to fill a number of positions including:

To apply, simply email your resume and cover letter to careers@coverforce.com.au and quote the reference number listed (if applicable).


Claims Executive - Strata and Property

Full Time Permanent
Barangaroo, Sydney



This role will see you working on the customer side of insurance claims. You will need excellent attention to detail, sound communication skills and confident negotiation ability to facilitate the delivery of professional and exceptional level of claim service to our clients.

You will be required to liaise between property/strata managers and Insurer whilst advocating a favourable outcome for each insured.


Duties


  • Managing your own claims portfolio
  • Maintaining claims diaries/notes and files
  • Receiving and reviewing insurance claims
  • Lodgement of claims and related documentation with insurers
  • Responding to claims enquiries and liaising with multiple parties as required
  • Communication of requirements and outcomes with clients and stakeholders
  • General stakeholder communication

Essential Skills and Experience


  • Preferably (but not essential) 2 years from a Strata or Commercial Building Claims role, you will have a full understanding of the claims process
  • Ability to liaise with different stakeholders and maintain strong relationships to progress claims efficiently
  • Excellent communication skills and a confident disposition when dealing with people, often in difficult circumstances and confidential matters that require diplomatic management
  • Recognise the benefit of providing excellent customer service to internal and external stakeholders
  • Experienced in working in a high volume and fast-paced environment
  • Superior time management and ability to prioritise competing priorities
  • Desire to learn and be flexible to business change

To apply for this position please send through your resume to careers@coverforce.com.au, including reference CLS190318 in the subject line.



Claims Executive - General

Full Time Permanent
Barangaroo, Sydney



This role will see you working on the customer side of insurance claims. You will need excellent attention to detail, sound communication skills and confident negotiation ability to facilitate the delivery of professional and exceptional level of claim service to our clients.

You will be required to liaise between our clients and Insurer whilst advocating a favourable outcome for the insured.


Duties


  • Managing your own claims portfolio
  • Maintaining claims diaries/notes and files
  • Receiving and reviewing insurance claims
  • Lodgement of claims and related documentation with insurers
  • Responding to claims enquiries and liaising with multiple parties as required
  • Communication of requirements and outcomes with clients and stakeholders
  • General stakeholder communication

Essential Skills and Experience


  • Preferably (but not essential) 2 years in an insurance claims or insurance related role, you will have a full understanding of the claims process
  • A bonus for experience in any of the following classes; strata, property, business pack, marine logistics, liability and construction insurance
  • Ability to liaise with different stakeholders and maintain strong relationships to progress claims efficiently
  • Excellent communication skills and a confident disposition when dealing with people, often in difficult circumstances and confidential matters that require diplomatic management
  • Recognise the benefit of providing excellent customer service to internal and external stakeholders
  • Experienced in working in a high volume and fast-paced environment
  • Superior time management and ability to prioritise competing priorities
  • Desire to learn and be flexible to business change

To apply for this position please send through your resume to careers@coverforce.com.au, including reference CLG190318 in the subject line.



General Manager - Broking Claims

Full Time Permanent
Barangaroo, Sydney



Coverforce is looking for an innovative manager to lead our national claims team. We have a broad portfolio of claims ranging from motor vehicle through to complex liability and professional indemnity matters, servicing a variety of clients across many industries.

If you are an energetic business manager with the ability to initiate and contribute to strategic initiatives, lead commercial negotiations and work with key stakeholders, then this is a role suited to you.


Duties


  • Contribute to the overall group strategy
  • Continuously improve the value proposition of our claims offering
  • Delivering innovative solutions through technology and continuous improvement i.e. processes, business rules, organisation, mentoring etc., within the team and the claims operation.
  • Coach and support the claims team to build upon existing capabilities
  • Ensure efficiency, accuracy, cost effectiveness and quality client service, in accordance with specific claims settling authority, individual service level agreements (SLA) with key suppliers and company guidelines.

Essential Skills and Experience


  • The ability to lead a team in the following areas:
    • Service delivery
    • Daily responsibilities
    • Improving skills through mentoring and development programs
    • Process improvement
    • Change management
  • An understanding of insurance principles and the purpose/intent of clauses includes in insurance contracts;
  • The ability to review a policy and be able to apply the relevant clauses whilst advocating on the clients behalf to the insurer;
  • A solid understanding of the indemnity/liability side of the following policies:
    • Professional Indemnity/management liability;
    • Contract works;
    • Industrial/special risks/business insurance; and
    • Public and products liability
  • Sound analytical and problem solving skills
  • Strong time management and organisational skills
  • Excellent communication skills - both written and verbal
  • Ability to communicate effectively and professionally
  • Ability to identify areas of process improvement and implement beneficial changes
  • An interest in technology and the ability in using technology to improve the service model

Qualification Requirements


  • 5 years claims management or insurance operations experience
  • Tertiary qualifications in a business related discipline (favourable but not required)

To apply for this position please send through your resume to careers@coverforce.com.au, including reference CLM190301 in the subject line.



Account Executive - Broking

Full Time Permanent
Barangaroo, Sydney



Coverforce are looking for an enthusiastic junior insurance broker who has at least 2 years broking experience.

The successful candidate will manage a mixed SME Portfolio including:

  • Business brokers
  • Stock and station agents
  • Real-estate
  • Construction professionals
  • Domestic/personal lines

To apply for this position please send through your resume to careers@coverforce.com.au.



Senior Account Executive - Broking

Full Time Permanent
Barangaroo, Sydney



Coverforce are looking for an experienced insurance broker with 10 years in insurance broking and/or underwriting.

The successful candidate will manage a large insurance portfolio across a range of business lines. They must have strong technical product knowledge in the commercial SME space, drive to develop new business relationships and the ability to work collaboratively within a team.

To apply for this position please send through your resume to careers@coverforce.com.au.



User Interface Developer

Full Time Permanent
Barangaroo, Sydney



Duties


  • Converting specifications from designers into line of business applications, operable websites, mobile applications and other digital assets by coding/programming the front end and user interface.
  • Liaising with business stakeholders and marketing to understand UI/presentation layer requirements and project aims.
  • Interpreting and translating static design elements and UX requirements into functional and interactive user interfaces.
  • Understand and collaborate with user and key stakeholders to automate and create efficient and effective work flows.
  • Coding the front end of a website or application that reflects the visual design direction, and works within the established technical framework.
  • Understanding and evaluating potential browser/device incompatibilities, and working to minimise these.
  • Undertaking graphics manipulation and optimisation to allow for complex designs.
  • May be required to integrate database technologies (e.g. DB2/ MSSQL) into the website/application.
  • May be required to integrate eCommerce solutions into the website/application.
  • Debugging, troubleshooting and maintaining code documentation.

Essential Skills and Experience


  • Minimum 3 years’ experience in development/programming role. Developed skills in one or more major programming or scripting languages, with a particular focus on web/mobile (HTML, CSS, HTML5, .NET, Java, PHP)
  • Experience with Visual Design software.
  • Worked on user workflow and automation
  • Understanding of architecture and design standards, and in particular responsive design.
  • Good written and verbal communication skills.
  • Familiarity with the entire development lifecycle.
  • Able to work independently
  • Good team player
  • Ability to explain technical concepts easily to a lay person.
  • Good English skills, both written and verbal
  • Enthusiastic Attitude

Qualification Requirements


  • Degree in Computer Science or equivalent industry experience, plus interest or experience in Visual Design.

To apply for this position please send through your resume to careers@coverforce.com.au.

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