Income Protection for all industries

PayCover Claims

Through PayCover, you can make income protection claims directly through our team. In order for your claim to be processed, please kindly provide us with:

  • Proof to our satisfaction of any event or condition establishing your entitlement or any insured employees entitlement to benefits under the policy,
  • Please note that benefits are payable in accordance with the terms of the policy.

For your claim to be valid, you must notify us immediately in writing of:

  • The death of an insured employee,
  • Any sickness or injury suffered by any insured employee lasting more than 14 days or,
  • Any other circumstances which may lead to a claim under the policy.

You and the insured employee must comply with our claim requirements, which may include (but are not limited to):

  • Completed claims forms,
  • Medical evidence and reports from treating doctors (we are entitled to have the insured employee examined by a medical practitioner or other qualified person nominated by us at our expense),
  • PayCover employer statement,
  • A copy of your Job Description,
  • Information or records relating to the income, attendance, and duties of the insured employee,
  • Certified copy of the death certificate of the insured employee or spouse (if applicable),
  • You must authorise your workers compensation insurer to supply us with any information we require to determine any claim.

Download your claim form

Are you looking for expert risk advice and great value cover for your business? Call 1300 503 503 to speak to a Coverforce insurance broker today.

Our Insurance Brokers service clients throughout Australia, with key offices in Sydney, Melbourne, Brisbane, Adelaide and Perth.

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